Schlichtungsstelle für Suchmaschinen

Mediation board for search engines.

Since the European Court of Justice’s recent decision that Google (and all search engines) must delete on request links to pages that E.U. burghers feel violate their personality rights, thousands of deletion requests have been sent to the company.

Germany’s coalition government announced they want a board to be created to help search engines process these requests so the search engines are not the sole deciders. They said they want clear rules about how these requests are evaluated. Clear credible rules for how the “forget” requests are handled are also necessary: in the U.S.’s data protectionless jungle, companies frequently respond to consumers’ requests to forget or correct information with demands for more information, all of which is certainly not deleted. Who will be allowed access to the forget requests? Who can make copies of them, and how secure are the copies?

Germany’s data protection officers have demanded they have a significant role in the evaluation of the link deletion requests.

Update on 30 May 2014: Germany’s data protection officers have criticized that the “forget” request page Google has provided requires a scan of the requestor’s passport or other photo identification. Hamburg state data protection officer Johannes Caspar, who deals with Google questions, said that the automatic saving of personal ID’s by non-public entities was illegal and must be changed immediately. Google promptly changed the wording on the online submission form to “Please attach a legible copy of a document that identifies you.”

(SHLIH chh toongs SHTELL ah   fir   ZOO chh mosh ee nen.)

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