“Consumers cannot behave entirely heedlessly,” said a representative of Germany’s federal-level consumer protection agency, reminding Vodafone customers to keep an eye on their bank accounts for any strange activity.
The data of two million German Vodafone customers, including direct-debit banking data, have been stolen. Düsseldorf prosecutors are investigating. Vodafone discovered the theft on 05 Sep 2013 and announced it to the public a week later. They said they thought it was an employee at an external service provider.
The company set up a F.A.Q. website for the issue here.
Spiegel.de reminds us that last year Vodafone learned in December 2012 that its hardware had made its customers’ private data vulnerable, but the company only informed its customers after the Bundesamt für Sicherheit in der Informationstechnik [Federal Office for Safety in Information Technology, BSI] in Hamburg publicly announced a safety warning in August 2013.
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